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View Full Version : Tutorials... (and why we need them)



NeoMorph
September 3rd, 2007, 03:20 AM
Once again I have to repeat that the help files need more examples (I know, I know... It's just a huge bugbear of mine now I need all the help I can get) ... once you know how to do something you don't need the manual (which is one reason why programmers make the worst manual writers) but until you do know how to do it your current manuals help little I'm sorry to say.

Microsoft got around this by having two main manuals for VB6 for example. A manual for syntax which is what you have... and a programming manual which show you how to use the syntax in a real environment. Even those left a great big hole which was taken up by the "dummies" guides... I personally learned VB5 from a "Learn VB in 14 days" which was exactly what a good manual should include... walkthroughs of example after example. It was an excellent example of how programming manuals for beginners up to intermediate users... but doesn't leave anything out you need to write good code.

The Girder/NetRemote manual does seem to have all the information you need... just in an indigestible lump. Adding full tutorials with a step by step guide would help new users (and even old users) immensely.

But hey, this is me... I found out how hard it is to teach someone computers when all you do is talk techspeak so I've been there. Having pupils eyes glaze over as I talked quotes and quote quads (anyone who knows APL will recognise those) will know what I mean (and this was after being taught by a real high tech geek - in fact I remember one manager saying "If ever we had a bomb threat, Steph would find the bomb and bloody re-program it to make it more efficient and play Stars and Stripes Forever."). Heck I used to teach APL and now I can only dimly remember the damn language so that shows how bad my brain has devolved due to drugs usage (************ morphine... this is your brain on drugs... mannnnnnnn). Lack of use of a language makes it hard to go back to... adding tutorials can greatly improve the speed of relearning languages too.

Perhaps I should start putting together my own dummies guide for new users starting NetRemote and Girder... I sure have had some problems (eventually solving them through perseverance and help from this forum) and I finally am starting to comprehend the programing/API more (you may have noticed less questions here lately heh)... I just wished there had been tutorials out there for when I started. But "Put up or shut up" I guess I'm thinking. Once I get some time I'll write up my discoveries that will hopefully help others who are going through similar problems. Perhaps at least someone will benefit from my nights yelling at my laptop.

Hmmm...

Rod
September 9th, 2007, 02:26 PM
YES! I couldn't agree more! Tutorials please! Thanks!

wedgehog
September 11th, 2007, 05:19 AM
I agree fully. I have only just discovered all this home automation stuff and I was going to buy Girder but I thought I would read the Tutorials to make sure I can figure out how to use it first. Yeah right! What Tutorials? Are we supposed to "Use the Force" or something.

Rod
September 11th, 2007, 08:01 AM
Yes - and I can't help but think that sales for the software would skyrocket with tutorials available. How many people download the trial software and then decide not to purchase because the learning curve is too high? Having spent several days trying to work out a very simple application, I've got to believe many others get frustrated and just give up. I am very impressed with what Girder can do - it is great software - but, once again, I am afraid they are losing a lot of potential customers because the learning curve is too high. (You might have yourself a nice secondary income source there, NeoMorph, if you did the 'dummies' series!)

Ron
September 11th, 2007, 08:44 AM
I have started with making some video tutorials. Okay there is only one at the moment but that will expand!

http://www.promixis.com/screencasts.php

I am all ears for suggestion on stuff I should cover.

Rod
September 11th, 2007, 08:48 AM
Ron-

The one video tutorial is excellent! That is exactly the type of thing I think will benefit us the most. I am looking forward to more! I'll give some thought as to exact topics that would be great to have done first. Thanks

NeoMorph
September 11th, 2007, 08:48 AM
lol... it would be a dummy doing the dummies series in that case Rod.

I am still going to do some tutorials but am going to hold off until we get out of beta - I've spotted a few booboo's in the help which have managed to completely throw me (including something in the G4 help that never even made it into the released beta or final versions would you believe).

I'm sure that Promixis would boost their take-up rate with a few tutorials... that would be enough to get people hooked. I wonder what proportion of current users are version 3 users. As version 3 was child's play compared to versions 4 and definitely 5 I'm betting they were hooked on 3 and then upgraded. I wonder what proportion of version 4 users got hooked just by starting with version 4?

The programs Promixis supply are great but tough for new users to get into quick... and if new users don't get into the programs quick they invariably delete them and go onto something else - which is a shame because they are missing out on the best programs home automation enthusiasts can get.

Ron
September 11th, 2007, 08:50 AM
I fully agree with you John, and we are working hard to shape up the tutorial section.

NeoMorph
September 11th, 2007, 09:04 AM
Ron for a good start how about this...

Setting up NetRemote and Girder so they can communicate including checking instance numbers and passwords... also include situations where it could fail like when using routers and firewalls.

Examples of how to get NetRemote to execute a program on the girder machine.

Setting up girder for use with USB-UIRT and adding commands and actions for USB-UIRT with detailed examples

Setting up NetRemote, Girder and JRMC including how to set up views in JRMC so that they work in NetRemote. This is very much a black art as I'm still not sure I've got my setup right.


I'd go on for ages but those are three of the things I would expect a new user to go "Huh!" on (and the last one even I would be interested in - JRMC is the most powerful of the media centres out there but also the most confusing where views and NR are concerned).

Also add a new users sticky called "NEW USERS - READ THIS FIRST" and include such things as links to the tutorials/videos, explain the acronyms used in the forums (like GAC, NR etc) and what to do if they get stuck. Also add a Douglas Adams quote... DON'T PANIC... if they do have problems.

I want Promixis to get better sales because that way they can afford to improve and expand their software and stay stable. That's the reason why I'm pushing forward the information requests. I just know they would improve the income that Promixis get.

Ron
September 11th, 2007, 09:06 AM
Cool. I'll see what I can do. Note that we already have the second suggestion!

jdamore
September 11th, 2007, 12:05 PM
If it wasn't for this forum I would have turned away (again). About a year and 1/2 ago I tried girder but I never understood the workings so I gave up. I ended up just using "IR2KEYBOARD" to control SageTV, winamp and others. I have the upgrade bug now so I'm in my girder trial period trying to learn as quick as possible.

What really through me off was "novice view". I thought it should make it easier but it ended up confusing me more. Correct me if I am wrong but novice mode will only work with things supported out-of-the-box. It should say that specifically in the manual (if true). The manual tells you "if the application you want to control has a green exclamation mark icon, then it is a supported program. What it doesn't tell you, if you do not have the green exclamation point, then you need to switch to expert mode (and become an expert).

Once you "Get It" its actually pretty easy. When I loaded girder on my machine last week I was dedicated to figure it all out. I actually printed the manuals. :eek:

I am now controlling SageTV, TT, and JRMC12. Future plans for lighting and HVAC control...

An idea that pops in my head for novice view would be, when you put the mouse over something and hold it there, a box will pop up with a description and/or example.

More videos is a great idea!

Sorry for the rant.. I needed to vent after spending the last couple days figuring out the basics. And let me tell you how hard it was to not start a new thread asking for step-by-step directions. :)

davidsetton
September 17th, 2007, 11:51 AM
I agree with the comments from others. More Videos! I have been using Netremote, Netremote Designer and Girder for a while now and the current video was very enlightening.

David

Ron
September 17th, 2007, 11:53 AM
Absolutely, we agree too. Send us suggested topic for the videos!

vitello
September 17th, 2007, 09:09 PM
Ron,

What I would suggest is a tutorial on using NRD to create pages to work with a G5 GML demo. The more NR features that were demoed, the easier it would be for users to design their own ccf's.

Not exactly on the topic of tutorials, but an idea I had would be to ship the sample ccf that comes with NR with more pages that acturally work with G5. There are a number of GML's that come
with G5. Being able to control some of them with NR from the start would make playing with NR and G5 fun for new users. This would also be the a great source of info on how to design a CCF with NRD.

Peter

quixote
September 17th, 2007, 09:58 PM
I'd really like to see a vid on how to use flash animations in conjunction with NetRemote and Girder.
My main computer seems to be broken at the moment so I'm not in any rush though.