Girder 5 connection to ELK M1

[Boomer]

This is my first post to the forum. This week I downloaded the free trial version of Girder 5 along with the ELK plug-in to try before I buy it. It appears to be a very capable system at a reasonable price. I have not however been able to completely connect to my M1. I have the latest versions of all ELK firmwares installed. Also, I have 2 TS07 panels running.

When Girder tries to connect to the M1, it starts discovery but it never completes. I am connecting using the non-secure port 2101 that the TS07's use. I do not have any users names and codes set up for the M1XEP. The TS07's do require a user code to connect. Also the virtual keypad in the from the M1XEP requires a user code to connect. The ELK plug-in for Girder does not have a place to enter a user code. I think the M1 is looking for a user code to allow a connection to Girder and complete discovery.

So my question is, how do you get it to connect and complete discovery. I guess I must be missing something.

Thanks for your help!
Boomer

[dsmes]

Welcome to the forum Boomer!
I had a similar problem described here (http://www.promixis.com/forums/showthread.php?t=18786). I'm not sure what TS07's are , but if you want to connect through the M1XEP, you're on the right track using the non-secure port 2101. Just make sure the host IP in the Elk M1/EZ8 Component Manager settings match that of the M1XEP. It does NOT need a user code. But as a side note, to connect to the M1XEP with the Elk Virtual Keypad, you need to have at least one user set up and use that user code to connect.

[Boomer]

Thanks for the reply. The TS07's are ELK touch panels running ELKRM software. I had read the thread you referenced before posting. The IP settings are the same in the component manager and the ELK and I am using port 2101. I also terminated the TS07 connections to see if that was an issue. It was not. Girder shows "Status: Connection to panel established" then changes to "Status: OK[starting discovery]. The discovery never completes. I have also unpowered and repowered the M1XEP to reset it. Any other thoughts?

Thanks again!
Boomer

[harleydude]

Boomer,

A 2nd welcome to the forums.

I am upgrading my panel to the latest firmware to check the plug-in with it. I will report back soon.

I was holding off on this until I had more time to add some of the new features of the new firmware.

One other thing to try, redownload the plug-in from the download section and reinstall. Another user experienced problems with a corrupt download.

[harleydude]

Another thing.

In ElkRP under Globals->Special-Serial Port 0, make sure all items are checked.

[Boomer]

Thanks for the support. All the globals are checked for the ELK - the need to be for the TS07 panels. Also downloaded and reinstalled the ELK plugin too (version 1.0.0 is what I've been getting). FYI, Girder shows "Status: Connection to panel established" then changes to "Status: OK[starting discovery]. The discovery never completes. I have also unpowered and repowered the M1XEP to reset it. Also checking the LUA console there are a large number of "node" listed.

Boomer

[harleydude]

Can you copy/paste the Lua Console here? What version and build of Girder?

[Boomer]

Rick:
Using Girder 5.0.2 Build 536. Here is the text from the LUA Console.

Thanks
Walt

LUA:
["TimeStamp"] = 952828.61327347,
Node

Node

Node (and on)

[harleydude]

Do you have ElkRP connected to the panel when running the plug-in. If so disconnect ElkRP and try again. While ElkRP is connected the Elk will ignore any responses from the plug-in.

[Boomer]

Rick:
No, ELKRP is not running. The only connections to the M1 panel are from the TS07 touch screens. I have also tried it with them disconnected. There was no difference.

Walt

[Boomer]

One thing I just saw. I was looking at the settings tab > plugins tab. The ELK plugin is not showing as a plugin although it is listed in the component manager and is enabled. Don't know it this means anything.

[harleydude]

In ElkRP under M1XEP Setup, can you verify that the Enable Non-Secure Port is checked?

[Boomer]

Yes it is checked.

[harleydude]

Can you upgrade to the latest version of Girder, I think it is 540.

[harleydude]

One thing I just saw. I was looking at the settings tab > plugins tab. The ELK plugin is not showing as a plugin although it is listed in the component manager and is enabled. Don't know it this means anything.

The settings tab > plugins is for legacy plug-ins. The Elk only shows in the Component Manager.

[Boomer]

I installed build 540 and reinstalled the ELK plugin 1.0.0. Still the same, discovery starts but doesn't complete. I really appreciate all your help today!!
Walt

[harleydude]

More questions.

1. What OS is Girder running on?
2. Is there a firewall on the Girder PC? If so, disable it.
3. Can you try a telnet session to the M1XEP and see if it connects? Start->Run telnet <ipaddress> 2101

[Boomer]

Girder is running in Vista Ultimate. Firewall is disabled. I was able to Telnet into the panel under port 2101. There is the telnet response

16XK4254157041008110006B
0AZC049900BC
0AZC049200C3
16XK1255157041008110006D

Walt

[harleydude]

Looks like the connection is good.

Look in the c:\Documents and Settings\<CurrentUserName>\Application Data\Promixis\Girder\5\logs folder. There should be an ElkM1EZ8 2008-10-4.log file. Could you attach that file to a post?

[Boomer]

Here is the log file. I had to split it.

Thanks
Walt

[harleydude]

First, completely shutdown Girder and restart it.

Second, can we take this to MSN Messenger? If so, my address is harley985 @ hotmail.com.

[Boomer]

Rick:
Thanks again for all your help. Unfortunately I don't have time now to IM you due to a commitment tonight. I will be around tomorrow and will try to hookup with you then on msn.

Thanks much!
Walt

[Boomer]

FYI for anyone reading this thread, Rick (Harleydude) spent a good bit of time trouble shooting this issue and found that the buffer size for the plugin needed to be increased due to the number of zone & lighting controls I have. I'm sure it will be permanently increased in future releases.

[harleydude]

Yes it will be. I am also working on some other additions and fixes to the plug-in.

They will be released soon.

[jprovan]

Way to go Rick. I am extremely interested in this thread as I have a HUGE Elk implementation - 193 zones that I am about to embark on. When will that buffer increase be available or can you document the change here ?

[jprovan]

Rick, I connected Girder to the Elk M1 configuration that I had told you about that is mated to a builtin DigiOne PortServer on a very large implementation of the Elk and it connected. It then went through Discovery and completed that phase without a problem. All zones showed up as expected.

Thanks for your help. Nice piece of software.

[harleydude]

That's great. I am in the process of rolling up a new version of the plugin. Should be out later this week, it is in final testing.

[dsmes]

I am in the process of rolling up a new version of the plugin. Should be out later this week, it is in final testing.How's this coming along Rick? Need a beta tester?

[harleydude]

I had hoped to release the version before the Thanksgiving holidays but had to make a few changes. Then got busy with a kitchen remodel that needed to be done before Christmas. Things are almost back to normal and hope to post the new version this weekend.