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October 22nd, 2006, 01:54 PM
#1
Colorproblems after upgrading to NRD 1.1.0.37
When I save a good working ccf in NRD version 1.1.0.37, something very strange happens to the color depth. When I load the ccf using Remote Desktop or Terminal Services, the screen is almost unreadable. The colors are very faded with stripes. When I save in format 1.0 this problem has gone. Of course several other items are now displaying wrong, but the colors are fine.
Who has a solution? Now I can't use this new version (and probably all future versions).
Geert
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October 22nd, 2006, 08:17 PM
#2
Can you send me the CCF (pre saving)? The files save differently now (for better performance in PPC) and it -does- indeed flip some bits around.
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October 23rd, 2006, 12:37 PM
#3
Ben, you already have my CCF from a previous (unsolved) issue.
As far as I can see also a new created CCF has the same problem.
I attached two screenshots. The first is how it should be and the second after using the new NRD and using Remote Desktop. It shows the fainted picture clearly.
Geert
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October 23rd, 2006, 06:54 PM
#4
Just to confirm, this is running in NR 2.0.0.79, right?
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October 25th, 2006, 04:16 PM
#5
Yes, it was running NR 2.0.0.79. I now upgraded to NR 2.0.0.80 but still have the same problem.
Geert
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October 25th, 2006, 09:21 PM
#6
I know I have this file, but please send it to me again and I will replicate and resolve.
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October 26th, 2006, 03:18 AM
#7
Because of the size I have sent them by e-mail.
Geert
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October 26th, 2006, 11:50 AM
#8
Ben,
I made a mistake. I forgot to upgrade NR on my Server too. So I started an older NR with the new CCF. 
After upgrading NR on the production machine, it displays fine too.
Normally I always check the changes to my CCF (made by a new NRD) on the production machine before I upgrade this machine too. Now the CCF was incompatible.
Sorry to bother you.
Geert
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October 26th, 2006, 10:11 PM
#9
So all is now well?
Interesting that the server opened the file. What version was on the server, as it should tell you the version is incompatible if it's a newer format this NR doesn't know. Unless the version was quite a bit older.
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October 27th, 2006, 12:08 PM
#10
As far as I know it was version NetRemote-Pro-Suite-2.0.0.76.
Anyway, it's okay now.
Geert
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