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Thread: Colorproblems after upgrading to NRD 1.1.0.37

  1. #1
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    Default Colorproblems after upgrading to NRD 1.1.0.37

    When I save a good working ccf in NRD version 1.1.0.37, something very strange happens to the color depth. When I load the ccf using Remote Desktop or Terminal Services, the screen is almost unreadable. The colors are very faded with stripes. When I save in format 1.0 this problem has gone. Of course several other items are now displaying wrong, but the colors are fine.
    Who has a solution? Now I can't use this new version (and probably all future versions).
    Geert

  2. #2
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    Can you send me the CCF (pre saving)? The files save differently now (for better performance in PPC) and it -does- indeed flip some bits around.

  3. #3
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    Ben, you already have my CCF from a previous (unsolved) issue.

    As far as I can see also a new created CCF has the same problem.

    I attached two screenshots. The first is how it should be and the second after using the new NRD and using Remote Desktop. It shows the fainted picture clearly.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Geert

  4. #4
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    Just to confirm, this is running in NR 2.0.0.79, right?

  5. #5
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    Yes, it was running NR 2.0.0.79. I now upgraded to NR 2.0.0.80 but still have the same problem.
    Geert

  6. #6
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    I know I have this file, but please send it to me again and I will replicate and resolve.

  7. #7
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    Because of the size I have sent them by e-mail.
    Geert

  8. #8
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    Ben,

    I made a mistake. I forgot to upgrade NR on my Server too. So I started an older NR with the new CCF.
    After upgrading NR on the production machine, it displays fine too.
    Normally I always check the changes to my CCF (made by a new NRD) on the production machine before I upgrade this machine too. Now the CCF was incompatible.
    Sorry to bother you.
    Geert

  9. #9
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    So all is now well?

    Interesting that the server opened the file. What version was on the server, as it should tell you the version is incompatible if it's a newer format this NR doesn't know. Unless the version was quite a bit older.

  10. #10
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    As far as I know it was version NetRemote-Pro-Suite-2.0.0.76.

    Anyway, it's okay now.
    Geert

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