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Thread: Grider Crashes for no reason

  1. #1
    Join Date
    Jun 2004
    Posts
    138

    Default Grider Crashes for no reason

    I am running the latest G5 and I am having unexpected crashes. When I turn on the monitor I found out that G5 has crashed and I have the screen that allows me to select if I want to restart or quit G5. I have nothing running on it and it is just installed with no NR connected to it.

    I also have crashes when I try to install the insteon plugin serial number.

    Here is one of the crash debug file.

    Any help would be greatly appreciated.

    Tal.
    Attached Files Attached Files

  2. #2
    Join Date
    Jan 2000
    Location
    Jupiter, FL
    Posts
    11,346

    Default

    So you did not install anything outside what comes with the base distribution?
    Does the crash happen a lot?
    Which plugins are enabled?
    Can you disable the powerlinc plugin?

    Can you send me an email at gsupport@promixis.com with the code I sent you?
    Ron
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  3. #3
    Join Date
    Jun 2004
    Posts
    138

    Default

    Ron,

    You got mail.

    Thanks,

    Tal

  4. #4
    Join Date
    Jan 2000
    Location
    Jupiter, FL
    Posts
    11,346

    Default

    Do you have any action attached to one of the monitor APM events or are you using any APM event. Is the computer coming out of standby/hibernation?
    Ron
    No support through PM

  5. #5
    Join Date
    Jun 2004
    Posts
    138

    Default

    Ron,

    I have no event what so ever running in Girder at the moment. The HTPC only have the monitor ro turn off in 20 min. the rest is on all the time. standby/hibernation is disabled.

    Thanks,

    Tal

  6. #6
    Join Date
    Jan 2000
    Location
    Jupiter, FL
    Posts
    11,346

    Default

    okay. I will see what is going on. I have a hunch.
    Ron
    No support through PM

  7. #7
    Join Date
    Jun 2004
    Posts
    138

    Default

    Thanks for the quick response.

    Is the Insteon key that I sent you is the currect one? If so, Girder crashes when I try to install that license key.

    Thanks,

    Tal

  8. #8
    Join Date
    Jan 2000
    Location
    Jupiter, FL
    Posts
    11,346

    Default

    I can confirm that your key is crashing Girder.
    Ron
    No support through PM

  9. #9
    Join Date
    Jun 2004
    Posts
    138

    Default

    Is there a way to get a key that will not crash my G5?

  10. #10
    Join Date
    Jan 2000
    Location
    Jupiter, FL
    Posts
    11,346

    Default

    The crash should not be related to your key. I'm investigating today what is going on here.
    Ron
    No support through PM

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