Error (Failed) to initialize Modem

[AKsor]

I have a US Robotics External 56K modem that supports caller ID AT#CID=1 works when used in hyper terminal and I do get Caller ID info.

But in Girder under the Modem Setup tab it connects OK but it fails to initialize

I tried different com ports and I still get the same Error (failed) to initialize modem

what could be wrong?

[Rob H]

Any errors shown in the Lua console?

[AKsor]

I have no clue on how to copy the log file or where it is located?

any help would be appreciated


I do have a bunch of cannot read config errors

[Rob H]

The config file errors are unimportant, they just mean that there isn't a config file on the disk.

You can just select the lines in the console itself, right click and select Copy Text then paste it into a message.

[AKsor]

Got it working somehow

[AKsor]

Spoke too soon I got one Caller ID to show up and now girder keeps telling me that the modem failed to initialize again.

Last time it was working it said initialized using AT#CID=1

I did not even touch the PC since last night

what the heck is going on in here?

[Rob H]

That's pretty strange, this component tries several init strings for the modem, starting with AT#CID=1 and looks for an OK response. If it works its way through all 7 supported init strings it will then show the "Failed to initialize modem" error.

It sounds as though either the modem is not responding to the init string occasionally, not responding within 1 second, or the OK response is getting corrupted in some way.

Can you try this replacement for luascript\Classes\CallerIDModem.lua ?

This will provide detailed logging of what is happening

[AKsor]

I installed an internal modem so all is good it must have been the external modem issue

Thanks

[Rob H]

It sounds like it.