View Full Version : Insteon Powerlinc and DirectX

March 6th, 2008, 05:30 PM
I recently sent an email to Smarthome (below) re the conflict that happens when using DirectX with the USB Powerlinc. Below is the response that I received. Does anyone know if Microsoft really has an issue with a Microsoft HID device driver. It sounds like a bunch of you know what to me.

INSTEON USB PowerLinc and DirectX

Discussion Thread
Response (Matt) 03/06/2008 01:52 PM

Thank you for your email. It is not an INSTEON Powerlinc issue, but a Microsoft HID device driver issue. This happens with other DirectX devices. Currently there is not a fix for this as it has to do with Microsoft's driver conflict. I do apologize for the inconvenience.
Thank you for you patience.

Matt Primous
Product Support Specialist Lead
Home Automation Superstore

Tel: (949) 221-9200 x134
Fax: (949) 221-9240
Customer (David Setton) 03/04/2008 05:11 PM
Just wondering if you were any closer to resolving the Direct X problem?
Programs such as PowerDVD Ultra now rely on DirectX. I have my lighting
control running off of my Media Center PC. It is a hassle to unplug the USB
from the Powerlink every time I want to watch a movie.

Is this a driver issue or a hardware issue? Is anyone working to address

Thanks in advance,

David Setton